Platform Features Labels Pricing Support About Contact Blog
Support

Help When You
Need It Most

AXITRAQ support is built around your success — instant AI answers from Dash, 24/7, plus seamless escalation to our human team when you need it.

Meet Dash

Your AI Support Genius

Available 24/7, deeply knowledgeable about every feature, and always ready to help.

Next-Level Support, Always On

Dash isn't your typical chatbot. Powered by advanced AI, Dash understands the AXITRAQ platform inside and out. Ask anything — from how to set up maintenance schedules to generating complex reports — and get accurate, helpful answers instantly.

For complex issues that need a human touch, Dash seamlessly escalates to our support team with full context, so you never have to repeat yourself.

  • Instant responses, 24 hours a day, 7 days a week
  • Deep knowledge of every AXITRAQ feature
  • Seamless escalation to human support when needed
  • Context-aware — knows your setup and configuration
Open Dash in the Platform
D
Dash — AI Support
Online
How do I set up a preventive maintenance schedule for my fleet?
Dash
Great question! Head to Maintenance → Schedules and click "Add Schedule". You can set frequency by date interval or meter reading, assign it to specific assets or asset groups, and configure automatic notifications. Want me to walk you through each step?
Yes please, and can I set different intervals for different asset types?
Dash
Absolutely! Each schedule is tied to individual assets, so you can have weekly checks on vehicles and monthly inspections on generators. You can also use meter-based triggers for assets with hour meters or odometers.
Other Channels

More Ways to Reach Us

Prefer a human, or have a billing or partnership question? We're here for that too.

Email

General enquiries, demos, and partnership conversations. We reply within one business day.

hello@axitraq.com

Phone

Speak directly with our Australian support team during business hours.

+61 439 730 771

Documentation

Browse the full AXITRAQ knowledge base and step-by-step guides on the wiki.

wiki.axitraq.com